Frequently Asked Question (FAQ)

    How do I access my account?

    ACCOUNT

    To access your account, click the Enter button on the main page, and type your login and password provided during registration into respective fields.

    What should I do immediately after accessing my account?

    ACCOUNT

    You can study the system functions, set up security parameters, specify your time zone, and store you payment system details. You can enter your e-wallet details by clicking the Payment Details button. Please note that payment details are save permanently, and to change them, you will have to contact our customer support. This is a precaution, to protect our investors in case criminals obtain access to their accounts.

    I can’t enter my account? What can I do?

    ACCOUNT

    Please check whether you entered your registration details correctly (login, password). Please note that your login and password are case-sensitive. If you are certain that the details are correct but you still cannot access your account, try another browser. If none of the above helps, contact our online assistant on the website or our customer support at support@german-experts.biz

    Can I change my personal details in the account?

    ACCOUNT

    You can change some of your details in the Settings section of your account. The rest (e-wallet numbers, email address, etc.) can only be changed subject to approval by our technical service, in order to prevent fraud attempts.

    Are my personal details secure from unauthorized access?

    ACCOUNT

    All information about system participants is stored on high-security dedicated servers. All transactions are processed via secure Internet connections. Your personal details cannot be accessed by other system participants or third parties.

    Can I have several open accounts in the system?

    ACCOUNT

    Each registered investor can register only one account, where he/she can create an unlimited number of deposits. Multi-accounting is not allowed. We will freeze any funds in such accounts and block access to them. In case of suspected fraud or multi-accounting, BusinessAngels reserves the right to block or prevent account access for violating investors.

    What are the benefits of the referral program? How can I participate?

    AFFILIATE PROGRAM

    Affiliate Program is an additional instrument, which allows you to receive a residual commission fee on the clients you refer to the company. You need to invite investors by your personal affiliate link. Visit “Affiliate” section to get your unique link.

    How much referral commission is paid ?

    AFFILIATE PROGRAM

    We are paying 3% commission on all your investors deposits directly to your account.

    Is it possible to participate without having a deposit ?

    AFFILIATE PROGRAM

    Yes, it is! It is not necessary to have a deposit to participate in our affiliate program. For successful career in German Experts you have to sign up and to start advertising your referral link.

    Which payment methods do you accept ?

    INVESTMENTS

    For your convenience, we support a number of payment systems:

    -Bitcoin 
    -PerfectMoney 
    -Payeer 
    -AdvCash 

    How can I withdraw funds ?

    INVESTMENTS

    Withdrawal is available 7 days a week, 24 hours a day.

    When and how does the profit transfer ?

    INVESTMENTS

    Earning profits is happening on a daily basis (working days Mo-Fr), 24h after you have done your deposit, the process of conversion and transfer of funds to your account on average may take up to 1 hour.

    How long does it take to process my withdrawal ?

    INVESTMENTS

    Typical withdrawal process is within 48 hours; usually money will be transferred within 1 hour since the withdrawal request was made. In rare cases (force majeure, technical difficulties, suspicions of fraud) it will takes up to 48 hours. We don’t charge any fees to withdraw funds.

    How to start investing in German-Experts ?

    REGISTRATION

    You need to pass a simple registration procedure, after it, you will gain access to your account. Then you can make a deposit.

    What I have to do to register ?

    REGISTRATION

    Fill in the sign up form with your personal data. After the registration is completed, you will have an access to your account. You can login using the member username and password you specified when signup.

    I have problems with signing up.

    REGISTRATION

    Problems with registration may arise because of incorrect data entry. If problem will not disappear, contact our support service.

    I forgot my password. What I have to do ?

    REGISTRATION

    You need to contact our technical support to resolve this issue or use the password recovery function.